Franklin, Brentwood, & Williamson County Partner in High-Speed Emergency Notification System


Release and information by Williamson County Government, and redistributed to subscribers.

Franklin residents are also encouraged to follow @FranklinTNPD on Twitter for up-to-the-minute FPD news & information. 

Franklin, TN – Emergency notifications for all of Williamson County are now being provided by a single vendor, Everbridge Inc.  Everbridge is the same company that has provided such notifications for the City of Franklin since 2012. The change improves the ability to rapidly mass-notify residents about emergencies, and gives residents greater control over the process.

To participate, residents are asked to visit their respective websites:

Williamson County residents –

Brentwood residents –

Franklin residents –

And click on the link to Citizen’s Alert button to register, as follows:

  • Create an account with Everbridge to receive emergency alerts
  • Provide addresses of interest (home, work, parent’s home, child’s school, etc.)
  • Provide phone, text, and email addresses for your alerts
  • That is all that needs to be done to receive emergency alerts. Residents can then also select any non-emergency alerts they wish to receive (weather, traffic, events)

Important facts about the new notification system:

  • It works with any type of phone line, text, email, or TTY/TDD hearing impaired line
  • Information provided to Everbridge will not be shared with 3rd parties
  • Phone numbers from the previous notification system have been provided to Everbridge; however, notification preferences, locations to monitor, other contact information, etc. must all be set up by the resident in the Everbridge system
  • Some residents with phone-over-internet, such as Comcast, may have never registered in the old system and should create an account with Everbridge to be certain

Partners on emergency notifications since 2006, the County and Brentwood elected earlier this year to switch to Everbridge.  The decision was based on the company’s ability to notify tens of thousands of residents in a matter of minutes, and its ability to custom-deliver messages to residents based on the notification preferences they determine.  Everbridge, a multinational company providing emergency communications to over 50 million people, was lauded last year when their services were deployed in the wake of the Boston bombing.

More information about the system is available on the County and City’s websites, including answers to frequently asked questions.  Please direct media inquiries to:

Williamson County:  Travis Parker, External Affairs Officer, (615)224-6090 /

City of Brentwood: Jay Evans, Assistant City Manager, (615)371-0060 /

City of Franklin:  Sgt. Charlie Warner, PIO (615) 794-2513 /

Leave a Reply