Franklin, TN – For 46 years, people have called 9-1-1 to get the help they need at some of the worst, and most frightening moments of their lives. Thankfully, there are highly-trained, committed professionals on the other end of the line.

April 13-19 is National Public Safety Telecommunicators Week, a time to recognize our emergency dispatch professionals for the behind-the-scenes work they do to get us help when we need it most. “The 9-1-1 Center is where every call for help begins,” said Franklin Police Chief David Rahinsky. “Every resident, every police officer, every firefighter, and every paramedic depends on our emergency dispatchers. This week, we say thank you.”

In honor of National Public Safety Telecommunicators week, Franklin families are encouraged to talk to their children about how and when to dial 9-1-1. With the evolution of cordless and cellular phones, children need to be taught how to dial out on traditional landline phones that have a dial-tone, as well as how to call 911 and then press ‘talk’ or ‘send’ to connect when using non-traditional phones.

2013 stats at-a-glance

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